Teleconferencing Features

VISUAL ICONS

Visual icons are offered through a web conference management capability. This remarkably unique feature provides Moderators with the ability to manage their conferences better and more effectively. For the first time, Moderators can "see" how many participants are on the call. It's an instant roll-call! Users can be muted, sub-conferenced and a special lock feature stops others from entering the conference. Ask your Vesta representative for a demonstration of this "reservationless" feature.

CORPORATE BRANDING

Corporate branding is available. Your customers, prospects or staff can be greeted into the conference room with a message tailored to your company. Callers are welcomed to the "ABC Company" conference centre. This helps support and grow company brand awareness.

REAL-TIME REPORTING

Real-time reporting can be accessed anytime through a web portal. Vesta's reporting package provides complete statistics on what conferences have been completed, how long they lasted and how many participants were involved. This is ideally suited for companies who are concerned with productivity and budgeting of people's time and cost to the company.

CONFERENCE BILLING CODES

Conference billing codes can be entered any time during the call. Vesta takes the billing code information and creates a separate billing file for customer billback.

MUSIC AWAITING CHAIR

Participants listen to music until a moderator joins the conference.

CONFERENCE ENTRY CODE

Participants must have access code to join the conference.

CALL LOCK

By pressing *7 the speaker locks the conference and prevents anyone from entering.

ENTRY TONES

A tone will alert the group that someone has entered the conference (activated upon your request).

ENTRY ANNOUNCMENTS

A person's name is automatically announced as they join the conference (activated upon your request).

ROLL CALL PLAYBACK

During the conference a moderator can play the recorded names of the participant(only available if entry announcements are activated).

EXIT ANNOUNCEMENTS

The group may hear tones or system message if someone leaves the conference (activated upon your request).

LECTURE MODE

Moderator can mute all lines by pressing *5. Ideal for tutorial or presentation type of call.

REPORTING

Detailed call reports with originating telephone numbers are available for 800 conference services. Participant count is available through the web portal.

HELP

By pressing *0 a participant or moderator can summon the operator for assistance.

OPERATOR MONITORING

No operator assistance is needed, but one is always monitoring calls.